WE WILL BE CLOSED 10/9 THRU 10/10 FOR HURRICANE MILTON

FAQs

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What is the shipping lead time?

  1. All orders are typically shipped within 24-48 hours. UPS and Fed Ex Expedited shipping cutoff is 3pm Eastern Time Monday through Friday. If an order is not going to be shipped within 48 hours we will contact you.

     

    What are the shipping speeds available?

    1. USPS Ground Advantage – Used to be called First Class. USPS orders ship out between 24-48 hours. Typically 3-7 business days once shipped but it’s not a guaranteed service

    2. UPS – Depends on the service selected (UPS Next Day and 2nd Day are guaranteed services)

    3. Fed Ex - Depends on the service selected (Fed Ex Overnight and 2nd Day are guaranteed services)

       

      Where are you located?

      1. We are located in Ocala, FL. Our address 3611 NW 27th Ave Ocala, FL 34475

         

        Do you do repairs or installations?

        1. We are not a service facility so we do not do any work on actual vehicles. We do repair and make custom a/c lines

           

          How do I purchase TAX exempt? (Florida Sales Only)

          1. We are located in Ocala, FL. If the item you are purchasing is shipping to the state of Florida then you will be charged FL State sales tax. If you are tax exempt and you are purchasing items for resale it is possible to set up your account to TAX exempt. To do this you need to do the following:

            1. Establish an online account

            2. Email us a copy of your tax exempt certificate to sales@myairparts.com including the email address used to set up your account

            3. Wait for us to review and apply your status to your account

            4. We will review your certificate and verify that it is valid, one this is complete we will notify you via email of your status. Typically this is done within 1 business day

           **PLEASE NOTE** IT IS NOT POSSIBLE TO REFUND SALES TAX AFTER A SALES HAS BEEN PROCESSED. REQUESTS FOR EXEMPT WILL APPLY TO FUTURE ORDER AFTER THE ACCOUNT IS APPROVED.

          If you are not located in the State of Florida it is not necessary to submit your tax exempt documents. Our website will not charge sales tax if the shipping address is not a Florida address.

          Items shows out of stock. When will more be available?

          1. Current lead times for some products that are listed out of stock are unpredictable. Send us an email with the SKU for the most up to date lead time and availability. Sales@myairparts.com

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