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Returns & Refunds

***NO RETURNS WILL BE ACCEPTED WITHOUT A RMA NUMBER***

ON ALL RETURNS PARTS MUST BE IN NEW CONDITION.

DO NOT USE MANUFACTURERS PACKAGING AS A SHIPPING CONTAINER.  

NO RETURNS ACCEPTED ON COMPRESSORS IF THE COMPRESSOR IS NOT CAPPED AS IT WAS WHEN SHIPPED

All orders will be inspected before a refund is given.

There is a 30% restocking fee on all returns.

Returns must be made within 30 days from the date of purchase.

A copy of the receipt will have to be provided for a refund.

The customer / buyer is responsible for the return shipping.

Shipping is not refundable.

You may want to purchase insurance on the package.  Returns that are received damaged will not be approved for a return, refund or credit.

Some canceled orders may be entitled to pay a credit card processing fee.

Prior to returning or exchanging any items, you must email Sales@JeepAir.com to get a RMA number.  The RMA number must be clearly marked on the shipping label or close by it in order for us to verify its origins. 

Jeep Air Returns
3611 NW 27th Ave
Ocala, FL 34475

 

***NO RETURNS WILL BE ACCEPTED WITHOUT A RMA NUMBER***

Any item(s) sent in without a RMA number will not be eligible for a refund and will be forfeited.

When the parts arrive it is the purchasers responsibility to be certain all the parts are included with the order and not damaged. If an order is not complete or damaged, the purchaser will have 4 days to contact us about the missing parts. We are not responsible for any missing or damaged parts after 4 days of the shipments arrival date.

SUBMIT A RETURN REQUEST

Click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.

1.  Login to your Customer Account to start the return.

    1. In the Email field, enter your email address, and then click Continue.

    2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.

    3. Go back to the online store, and then enter a six-digit verification code.

2. Click the order that you want to submit the return for.

3. If your order has more than one item, then select the items that you want to return.

4. Select a return reason and add a note for the store.

5. Click Request return.

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.

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